Frequently Asked Questions

FAQ
Where are you located?
Currently, our trucks operate out of three locations: Pensacola, Ft. Walton Beach, and Panama City.

Do you service any customers outside of Pensacola?
Yes! Although our offices are located along the coast we do service the north end of the counties. Some of our routes even run into south Alabama. If you will click on the [Company] tab in the menu bar above you’ll notice a map with our service area shaded in gray.

What types of products do you sell?
Our product line includes: retail milks, juices, teas, and eggs; base food service milks, creams, cultures, cheeses, butters, and refrigerated salads; even specialty cheeses available in retail and food service sizes. See a more complete list of available products by clicking on the [Products] tab in the menu bar above.

What types of customers do you generally have?
We do business with just about anyone as long as we can develop a mutually profitable relationship. Our customers include large retailers, independent grocers, convenience stores, hotels, restaurants, hospitals, daycares, schools… and the list goes on.

Is there a minimum order requirement?
Yes. Our minimum order per delivery is $75.00.

What days do you deliver?
5 days a week our trucks are on the road with a supervisor always on-call on the off days. When a new customer is setup delivery schedule is also established.

How do I place an order?
Order and delivery procedures are customized to meet the needs of every account. If you’d like to have some specific questions answered please call us at the Pensacola office. We’d be glad to connect you to one of our Location Managers or Supervisors.

How do I get prices for your products?
Call the office and ask to speak with the Location Manager for you area. Our Location Managers are the most knowledgeable about these things. They can explain our procedures and get some prices to you.

What causes milk to go bad?
The milk you buy in stores has been tested and approved to be good until the expiration date on the jug. However, exposure to either heat or UV rays can cause the shelf life of milk to shorten. It doesn’t take long on hot Florida day in the back of a warm vehicle to ruin milk. Be sure to tell your customers to go straight home after leaving the grocery store in the summer. It also helps to quickly return the milk jug back to the fridge after use to keep it cool and fresh.

Can I buy or use the milk crates?
No. Milk crates are property of Dean Foods and may not be used for any other purpose.

Can I sell Milo’s Tea in my restaurant?
Unfortunately, Milo’s Teas may not be sold by the glass in a restaurant. The only establishment permitted to do so is Milo’s Hamburger Shop, the originator of that famous tea. Check out milostea.com to read the story!